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Why GP Practices choose Physiowork for First Contact Practitioner (FCP) Services

Advanced MSK Assessment & Treatment - Including Cortisone Injections

As demand on primary care continues to grow, GP practices need dependable, high-quality partners who can deliver safe, efficient, and patient-centred musculoskeletal (MSK) care.

 

Physiowork provides a fully managed First Contact Practitioner (FCP) service that enhances capacity, improves patient flow, and significantly reduces GP workload.

Our team of advanced MSK clinicians integrates seamlessly into your practice, providing rapid assessment, expert triage, and evidence-based management at the first point of contact.

Beyond traditional physiotherapy, our team can deliver cortisone (steroid) injections when appropriate, offering targeted relief from inflammation and pain in conditions such as bursitis, tendon disorders and joint irritation. This helps ensure your patients receive comprehensive care from the first point of contact.

Physioworks stands apart from other FCP providers through two core strengths:

✔ 100% Attendance – No Cancellations, No Missed Sessions

We are proud to deliver full attendance rates, meaning your practice benefits from:

  • No last-minute staff cancellations

  • No missed clinics

  • No lost appointment slots

  • No disruption to patient flow

  • Complete reliability and continuity of service

 

This guarantees uninterrupted MSK capacity and consistent support for your practice team.

✔ A Hybrid Service Model: 2-3 Targeted Sessions Combining In-Person

Physioworks offers a modern, flexible approach aligned with patient expectations and NHS priorities.

Our clinicians provide:

  • 2–3 focused FCP sessions per patient

  • A combined in-person + digital delivery model

  • Faster access with minimal waiting times

  • Greater patient convenience and engagement

  • Improved self-management and long-term outcomes

 

This blended model ensures efficient use of clinical time while maintaining high-quality face-to-face assessment when needed.

✔ Advanced MSK Clinicians You Can Trust

Our FCPs are trained to:

  • Assess, diagnose, and manage MSK conditions independently

  • Request imaging where appropriate

  • Provide fit notes (where agreed locally)

  • Refer directly into MSK, orthopaedic, or rheumatology pathways

  • Create personalised rehabilitation and activity plans

 

All clinicians meet the NHS England FCP competency framework and are supported with strong governance and ongoing professional development.

✔ Seamless Integration with Minimal Admin for Your Team

Physioworks delivers a turnkey primary-care-ready service, managing:

  • Recruitment and workforce planning

  • Induction and onboarding

  • Clinical supervision and CPD

  • Governance, audit, and quality reporting

  • Digital systems and documentation

  • Performance monitoring and KPIs

 

Our clinicians work in line with your practice pathways, policies, and preferences, ensuring a smooth and consistent experience.

✔ Reducing GP Workload and Improving Patient Flow

Our reliable attendance and hybrid care model significantly enhance practice capacity:

  • Fewer GP appointments for MSK issues

  • Lower medication and imaging requests

  • Earlier intervention, reducing chronicity

  • Improved triage and referral quality

  • Better patient satisfaction and outcomes

 

Practices consistently report a marked reduction in MSK-related GP demand after partnering with Physioworks.

Partner with 

By choosing Physioworks, your practice benefits from:

  • 100% attendance with no cancellations

  • A hybrid model of in-person and digital MSK care

  • A dependable and highly trained MSK workforce

  • Reduced GP workload and improved patient access

  • Efficient, safe, and evidence-based clinical pathways

  • A trusted partner who delivers continuity and value

 

We’re committed to providing a service that strengthens your practice while delivering exceptional patient care

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